Phishing Scams

Criminals are using fraudulent emails that may reach you in search of personal financial information. This type of fraud is know as phishing and is targeting consumers everywhere.
USPS FCU and its affiliates do not ask for your personal identification or financial information via email. Additionally, USPS FCU does not use pop-up windows during online banking sessions (CU E-LINK). If you receive a suspicious email do not click on the website link, and delete the message immediately. Report the incident to the Credit Union by calling 1-(800) 877-7328.

If you receive an email or mail notice that appears to be from NCUA (National Credit Union Administration), CUNA, Card Services for Credit Unions (CSCU) or FDIC regarding your account, this is most likely a phishing scam.
If you receive an e-mail from someone that you do business with online, be careful before providing any information. In particular, fraudsters are looking for the following types of information that can be used to steal your identity:

  • Account Numbers
  • Passwords
  • Personal Identification Numbers (PIN)
  • Social Security Numbers (SSN)
  • Credit Card Numbers
  • Debit / Check Card Numbers
  • CSV Numbers (on back of cards on the signature lines)

Below are a few ways to check the validity of an email or website in order to safeguard your identity.

  • Never click on the link provided in an e-mail you believe is fraudulent.
  • Do not open an attachment to an unsolicited e-mail unless you have verified the source.
  • Do not be intimidated by an e-mail or caller who suggest dire consequences if you do not immediately provide or verify information.
  • If you believe the contact is legitimate, go to the company’s website by typing in the site address directly or using a page you havepreviously book marked, instead of a link provided in the e-mail.
  • Use the FTC (Federal Trade Commission) website. You can take interactive quizzes designed to enlighten you about identity theft, phishing, spam and online-shopping scams. Elsewhere on the site, you can find detailed guidance on how to monitor your credit history, use effective passwords and recover from identity theft.
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